Contact National Mall Tour
Email me at [email protected]. A question about the National Mall, a correction to a page, or a tour-operator enquiry all reach the same inbox, and I answer them myself.
What I can help with
Anything about the Mall itself: how far it is, where the nearest station is, what is open after dark, which of the six guided tours suits the trip you are describing. Corrections are the most welcome email I get. If a meeting point has moved, a price has changed or something has closed, say so and I will update the page and note the date.
What I cannot help with
I am not a tour operator and I do not sell tickets, so I cannot change, move or cancel a booking. For that, contact GetYourGuide using your booking confirmation, or the operator named on it. I am also not the National Park Service and not the Smithsonian, so I cannot issue a Washington Monument ticket, reserve a museum pass or answer for a park closure — the rules for the one ticketed thing on the Mall are on Washington Monument tickets.
Looking for something rather than sending an email? Start with all six tours, the honest reviews, or the sitemap, which lists every page on the site.
Where I am
This site is written from Petworth, Washington, DC, United States, about four miles north of the Mall. If you want to see where that is: Petworth, Washington, DC, United States on Google Maps.
Frequently asked questions
How do I contact National Mall Tour?
Email [email protected]. There is no phone line and no contact form; the inbox comes to me.
Can you change or cancel my tour booking?
No. I am an independent guide, not an operator or a reseller, so I have no access to your booking. Use the GetYourGuide confirmation email for changes and cancellations, and check the free-cancellation window on your voucher.
Can you book a Washington Monument ticket for me?
No, and you should not need anybody to. Admission is free, there is a $1 online service charge, and tickets go at 10 a.m. thirty days ahead with more released the day before. The whole procedure is on Washington Monument tickets.